Privacy policy

Expert support for business-critical applications.

Last Updated – 30th September 2026

Introduction

C2 Solutions LLP is committed to protecting the privacy of visitors to our website. This Privacy Policy explains what information may be collected when you visit our website, how that information is used, and your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

C2 Solutions LLP provides software support, infrastructure, data integrity, and information security services.

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

Email: info@c2solutions.co.uk

Address: C2JF Solutions LLP, 35 Meridian Business Village, Liverpool, L24 9LG

Information We Collect

Our website is primarily provided for informational purposes. We do not require visitors to register for an account or submit personal information to access the content of our website.

Information Collected Automatically

Certain technical information may be collected automatically by our website hosting provider and systems, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Date and time of website access
  • Pages visited
  • Website usage statistics

Information You Provide

If you choose to contact us by email, we may collect:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Any information you choose to include in your communication

We do not knowingly collect sensitive personal information through our website.

How We Use Information

Any information collected is used only where necessary to:

  • Maintain the security of our website
  • Monitor website performance and functionality
  • Identify and prevent unauthorised access or misuse
  • Understand how visitors use our website
  • Respond to enquiries and communications
  • Provide information about our services when requested
  • Maintain records of business communications where appropriate
  • Meet legal and regulatory obligations

We do not sell, rent, or share personal information for marketing purposes.

Lawful Basis for Processing

Where personal data is processed, we rely on one or more of the following lawful bases under UK GDPR:

Legitimate Interests

To operate, secure, maintain, and improve our website and respond to business enquiries.

Contract

Where processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legal Obligation

Where processing is required to comply with applicable laws and regulations.

Consent

Where consent is required, such as for certain non-essential cookies, it will be obtained before processing takes place.

Sharing Information

We do not sell personal information.

Information may be shared with trusted third-party service providers who support our business operations, including:

  • Website hosting providers
  • Cloud infrastructure providers
  • Email service providers
  • IT support and security providers
  • Professional advisers where necessary

Information may also be disclosed where required by law, regulation, court order, or legal process.

Information Security

C2Solutions takes information security seriously and implements appropriate technical and organisational measures to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

Our security controls may include:

  • Access management controls
  • Multi-factor authentication
  • Encryption where appropriate
  • Secure backup and recovery processes
  • System monitoring and maintenance
  • Staff security awareness and training

While we take reasonable steps to protect information, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, including responding to enquiries, maintaining business records, and meeting legal or regulatory obligations.

Information that is no longer required is securely deleted or anonymised where appropriate.

Cookies

Our website may use essential cookies required for the operation, functionality, and security of the site.

Where non-essential cookies, such as analytics cookies, are used, these will only be placed with your consent where required by law.

You can manage cookie preferences through your browser settings.

We do not use advertising or profiling cookies.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information in certain circumstances
  • Request restriction of processing
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

If you have any concerns about how we handle your personal data, please contact us at support@c2solutions.co.uk or using the contact details provided below. We will investigate your concern and respond as soon as reasonably possible.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters. We would, however, appreciate the opportunity to address your concerns before you approach the ICO.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices, security, or content of third-party websites and encourage visitors to review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process personal information, please contact:

C2Solutions
Email: info@c2solutions.co.uk
Address: C2JF Solutions LLP, 35 Meridian Business Village, Liverpool, L24 9LG